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HELPFUL EMERGENCY INFORMATION

Immediate response to after hour’s emergencies is paramount

Most emergency situations can be promptly isolated and managed to protect your home or building from any damage, while our technicians are on the way!

For your convenience we have listed typical after-hours emergency problems and provided general advice on how to best handle and control these situations.

Who is responsible for your water leak?

SA Water is responsible for the maintenance and repair of the water meter and any pipes or fittings that lead away from the water meter to the water main. If you have identified a water leak in the SA Water network, please phone the 24 hour Service Faults and Emergencies hotline 1300 883 121. They will then send a crew to attend the problem.

You are responsible for the installation, repair, maintenance and replacement of all the private water pipes and fittings that run from your property up to the water meter’s outlet riser.

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Top 10 Bathroom Renovation Checklist

Looking to upgrade, remodel or renovate your existing bathroom or ensuite and want to know where to start? Budget, scope, and time and the team you choose to work with are all determining factors of the quality of your bathroom renovation. Before you take a sledgehammer to anything in your old bathroom (as fun as…

08 7007 0126
Depositphotos_11497563_l-2015-768x512.jpeg

Top 10 Bathroom Renovation Checklist

Looking to upgrade, remodel or renovate your existing bathroom or ensuite and want to know where to start? Budget, scope, and time and the team you choose to work with are all determining factors of the quality of your bathroom renovation. Before you take a sledgehammer to anything in your old bathroom (as fun as…

08 7007 0126

Blocked Drains

Blocked drains are usually only evident once the drain becomes entirely blocked and either begins to overflow outside or the toilet bowl doesn’t drain properly.

Gurgling drains is typically the best indicator that your drains are beginning to block and should be acted on immediately to prevent emergency situations from occurring.

08 7007 0126

If your blockage is only minor and is not posing any health or safety risks, then try to identify what fixtures in the property cause the drain to backup or gurgle and avoid using them until the drains have been unblocked.

If you have multiple toilets identify which toilet (if not both) is contributing to the blockage and avoid using it.

08 7007 0126

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Running Taps or Leaking Fixtures

Continually running or gushing water from taps or fixtures generally need to be isolated from the water meter, however there are some circumstances where the individual tap or fixture can be isolated independently.

Certain types of fixtures and mixer taps have isolation valves connected to them which allows the individual isolation of that fixture.

If you locate the isolation valve(s) for the fixture or tap, turn the handle clockwise or for ¼ turn taps, set the handle to 90deg.

Individual isolation of fixtures allows the use of water throughout the rest of the property and eliminates the emergency.

08 7007 0126

Roof Leaks & Stormwater

Blocked gutters, downpipes and general roof leaks can present major problems during heavy storms and rain. During implicit weather conditions it is not advised to attempt to repair any problems, but to manage and control the situation instead.

Protect your property contents and locate the approximate area where the water is entering from so it can be investigated during normal conditions.

Mops, buckets, blankets can all help control the situation.

Don’t panic! Stay in control and if necessary we’ll arrange for one of our Technicians to come out and give you a hand.

08 7007 0126

08 7007 0126

At Precise Plumbing we’re ‘helping life flow…’